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: Customer experience

Kumar Sivakumaran photo 1
Sedgwick promotes Kumar Siva to Chief Operating Officer in Canada
Press release
Screenshot 2024 10 22 at 4.37.11 PM
Asian Experience Awards 2024 Winner: Sedgwick
Article
Screenshot 2024 10 07 at 11.15.24 AM
Interview of Xavier Gazay, CEO France & Europe for Dessine-moi l’Assurance – October 2024
Article
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Managing relationships in the private client space
Article
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Efforts made by insurers in France continue to improve satisfaction among policyholders: Here’s what you should know
Blog
Screenshot 2024 07 22 at 8.36.09 AM
What’s shaping the claims environment?
Article
Screenshot 2024 06 28 at 8.34.03 AM
Digital claims: closing the loop from FNOL to settlement
Article
Screenshot 2024 06 12 at 9.24.22 AM
How insurers can up their claims game
Article
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Trending: TPAs as a growth engine for customer experience
Article
The evolution from contact center to care team
The evolution from contact center to care team
Blog
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Making waves in marine insurance claims
Blog
Three men measuring a structure.
Quantity surveyors: doing the right thing for the customer at an acceptable cost to the insurer
Blog
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