: Consumer experience
Gothamist – As strike continues at NY Harbor seaports, experts warn consumers could take a hit
Article
UK CMA outlines DMCC Act enforcement powers in draft guidance
Blog
European product recalls on track to reach a 10-year high in 2024
Press release
U.S. product recalls fall in five key industries during Q2 2024
Press release
Sedgwick Consumer Product Safety Pulse Report reveals essential insights on consumer recall behavior
Press release
Trending: TPAs as a growth engine for customer experience
Article
Product Recalls Reached Five-Year High in 2023, Sedgwick Report Says
Article
EU reaches provisional agreement on new ecodesign regulation for consumer products
Blog
European product recalls continue to rise as regulatory scrutiny increases across sectors
Press release
Automation in claims is not an all-or-nothing prospect
Blog
Building loyalty through customer care
Blog
Cultivating concierge-level service
Blog